Yellowknife - Canada
RATES
Cancellation Policy
I understand that unexpected events happen and plans can change. If you encounter an issue with your flight or need to reschedule your tour with me, please contact me as early as possible so we can find a solution. It's very likely that we'll be able to reschedule the tour for the following day or come up with an alternative plan.
EFFECTIVE FOR ALL BOOKINGS MADE AFTER 22 SEPTEMBER 2024 :
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Tours are non-refundable if canceled less than 7 days before the scheduled date.
After this period, cancellations will only be accepted if they are due to flight cancellations by the airline (with proof of cancellation provided by the airline).
Please note that any refunds issued will not include payment processing fees retained by Wix, which are typically 2.9% of the transaction plus $0.30 CAD (https://support.wix.com/en/article/wix-payments-service-fees
If, for any reason, I have to cancel the tour, you will receive a 100% refund.
Bad Weather and Cancellations
One of the goals of our Aurora Chasing is to avoid clouds and seek out the best spots with clear skies for viewing the auroras. This means that our Aurora Chasing Adventure will proceed even if the sky is cloudy in Yellowknife. However, there may be nights when the weather conditions are particularly challenging. In such cases, we will be in contact during the afternoon to make a joint decision. If we agree that it's best not to go out, you will receive a 100% refund.